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A Tale of Two Cities

The Fiduciary Standard: A Simple Rule, Complicated Response

With the Department of Labor’s Uniform Fiduciary Standard in play, you’d think the message would be clear: act in your clients’ best interest. Simple, right? But across the investment world, firms are scrambling—not to embrace the intent of the rule, but to comply with the bare minimum.

Picture this: teams of legal experts across the country are huddled over this straightforward guideline, producing conversations that sound more like confused brainstorming sessions than strategic planning:

  • “What do you think this means?”

  • “I don’t know, what do you think it means?”

  • “Well, how do we comply when this is basically the opposite of our business model?”

It’s almost laughable. This isn’t ancient Sanskrit or a recipe for Molten Lava Cake—it’s a directive on how to give advice in clients’ best interest. And yet, what should be a moral compass becomes a compliance hurdle. The results? Predictably strange—and we don’t have to look far for examples.

Merrill Lynch: Meeting the Letter, Ignoring the Spirit

Merrill Lynch has taken a stance: starting April 10th, they’ll stop offering commission-based retirement accounts. New retirement clients will only be allowed into fee-based accounts that charge a percentage of assets under management. Let’s unpack what’s really going on:

  • Timing: They’re waiting until they have to make the change. Not ahead of the curve, not proactively—just barely compliant. They already offer fee-based accounts. They could switch today. They won’t.

  • Selective Application: Retirement accounts are going fee-based, but commission-based brokerage accounts are still fair game. Translation? Merrill knows excessive commissions are a problem in retirement accounts and doesn’t want to risk regulatory backlash. If they truly believed fees were better for the client, they’d use them across the board.

  • Grandfathering Existing Clients: This change only applies to new accounts. If you’re already in a commission-based retirement account, carry on. But doesn’t that contradict the whole premise? If commissions are bad, why keep charging them?

Merrill’s move highlights the difference between checking a legal box and committing to ethical financial advice. The rule says “no excessive commissions,” and they read it as “only change where we might get caught.”

Morgan Stanley: A More Honest Approach

Then there’s Morgan Stanley, a firm that claims to embrace the fiduciary standard early—and they’re doing it differently. They’re not eliminating commission-based retirement accounts. Why? Because sometimes, for the right client, they make sense.

According to Morgan Stanley, clients who don’t trade frequently might pay less under a commission model than they would with ongoing fees. That’s an important distinction. And yes, commission models can be abused—but Morgan Stanley is committing to stricter oversight, aiming to protect clients while preserving choice.

Let’s break it down into three investor types:

  1. Low-activity commission clients – Possibly pay less under commissions

  2. High-activity commission clients – Generate more revenue but may face conflicts of interest

  3. Fee-based clients – Provide consistent revenue with fewer trading incentives

Group two is the problem child, and eliminating it often leads firms to force everyone into group three. That hurts the clients in group one, who may end up paying more for the same service.

Here’s where Morgan Stanley earns credit. They’re saying: “We’ll do the hard work to regulate group two so group one isn’t punished.” That’s in the spirit of the fiduciary rule—eliminating conflicts, not just avoiding enforcement.

At Gainplan, we only offer fee-based accounts, but this isn’t about us. This is about acknowledging when a competitor gets it right. Morgan Stanley is showing it’s possible to meet the spirit and the letter of the law—something Merrill Lynch seems less interested in doing.

 

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